Need to change your registration?
The following options are available:
Switching Race Distances
All changes to your registration can be made in your J&A Racing Participant Account.
You may also contact our registration company, Haku Sports. Call 1-(800)-392-1524 or Email firstname.lastname@example.org.
You may only defer to and from the same event: 2020 Get Nauti Challenge to 2021, 2020 Half Marathon to the 2021 Half Marathon, 2020 10K to 2021 10K, 2020 5K to 2021 5K. Refunds will not be issued under any circumstances. You may only defer an entry once (I.e., if you deferred your 2019 entry to 2020, you will not be able to defer it again in 2020 to 2021.)
The deadline to defer is Thursday, November 19, 2020 at 11:59 pm et. After that time you will not be able to defer to the following year.
$60 for Get Nauti Challenge
$45 for Nauti Lite Challenge
$40 for Half Marathon
$30 for 10K
$25 for 5K
We do not allow deferrals for the Kids Mile.
Switching Races Policy
You may switch from your current Norfolk Harbor Weekend race to a different distance that weekend, however you will not receive a refund if the race to which you are switching has a lower registration fee. If you are switching to a further distance or from a single race to the challenge, you must pay the difference in race fee from what you initially paid for your original category to your new race category at the time of the switch. You can only switch into events that are open. Once an event sells out, you will not be able to switch into it.
The deadline to switch your race category is Thursday, November 19, 2020 at 11:59 pm et.
Bib Transfer Policy
There are two options for transferring your current race registration to another person:
You may gift the amount paid for your registration to the new participant. Under this option, the person to whom you are transferring your registration is responsible for any difference in registration fee at the time of transfer, plus a $25 transfer fee.
You may receive a full refund for your registration fee. Under this option, the person to whom your registration is being transferred is responsible for the full current registration fee, plus the $25 transfer fee. Your refund will not be processed until the new participant is successfully registered. Refunds will not be given for any charitable donations made. Items purchased in registration will not be transferred and arrangements must be made with the J&A office to pick up those items. (e.g. shirts, hats, etc.)
All transfers must be completed by October 1, 2019. At that time the transfer option will be closed and will not be re-opened.
If you purchased the Registration Fee Reimbursement Plan with FanShield, you may be eligible for a refund through that service. Click here for a list of what they cover. Click here to file your claim or email email@example.com.
Without the Registration Fee Reimbursement Plan, there are absolutely NO refunds, even in the event of race cancellation – NO exceptions.